Hosted or self-hosted - virtually all our consumers select the "SaaS" Variation, but quite a few IT departments want obtaining an "on-premises" Variation managing on their servers.
Automation/macros engine - Put in place difficult workflows working with our easy "if this - try this" motor. Here is an illustration bring about-motion: "In case the ticket turns into overdue deliver an HTTP-request to an external URL"
This macro recording program will save you numerous of your time on repetitive jobs. You should use the Macro Recorder to automate ANY activity in almost any Home windows application, report on-display screen tutorials.
Here's how Jitbit's easy ticket technique tracks and handles your customers' requests and will save your professionals' time:
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External lookup - connect to an external company and question for consumer infomation, that may be demonstrated in the popup appropriate within a ticket
G2 Grid Studies are released on the quarterly basis and rank products determined by reliable peer evaluations collected within the G2 Local community, along with data aggregated from on line sources and social networks.
Click on the disclosure triangle beside the membership description to show studies to the Business:
Notepad is started off and our textual content is included to it. We can easily Engage in the macro once more by clicking the "Participate in all over again" button (or by hitting Handle+P).
Exceptionally reasonably priced and all plans incorporate totally free updates within just one 12 months and discounted upgrades Later on.
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This is actually the login site for registered helpdesk buyers to enter their username and password so as to register for the Jitbit ticketing process.
Jitbit Helpdesk is obtainable equally being jitabet app an "on-premise" version that businesses set up on their own servers and also a "SaaS" possibility that works within the cloud.
Using this method, the web site icon will probably be included to your house screen. You can use it to open the platform instantaneously.